Local Guides World
Crystal T
1 reviews on 1 places
We've been longtime customers of this establishment (we're talking decades). It's always been good. But lately both the food and service has dropped off dramatically. We always order the squid pad Thai and cream cheese puffs. The last time we ordered, about two weeks ago, I put in an order by phone and repeated things more than once to make sure it was understood. I even gave two spiciness requests for our two pad thais. We only got one pad Thai and my boyfriend had to drive all the way back for another one. Why would I have given two different spiciness requests for only one pad Thai? I had to have said I wanted two orders at least three times. At least the take out container for both was filled and seemed like a fair amount.
Fast forward to today. My boyfriend ate inside the restaurant in the afternoon with several friends. Everyone arrived separately but ordered at the same time. My boyfriend had to wait 15 minutes after everyone got their meals for his to come out. Only it did not have any meat in it! He had to wait another 5-10 minutes to get his meal. Everyone was done eating by the time he got his food. Also they were barely checked on at all during the meal and the check was delivered without being separated and it was never offered to be separated. What restaurant does this?
My boyfriend ordered take out for me to bring home. To my chagrin, I opened the package and the take out container was barely over half full. At least two weeks ago the $16 order of pad Thai filled the container. Today it was pretty pathetic. Plus the oil tasted burnt/off and it was pretty gross. When you're paying $16 for pad Thai plus tax and tip, you expect a bit more for $20+.
Unfortunately, we won't be going back to this restaurant after they screwed up three times in a row now. This was our favorite pad Thai place in the whole twin cities and we traveled half an hour to get it regularly. I'm not sure what's happened to it but it's barely a shadow of what it used to be. So disappointing.
This trend of service workers just taking tips for granted despite doing bad jobs has to stop. We always tip well and they still got a tip but they didn't really deserve it did they? We wanted them to stay in business and are willing to tip but we've been fooled three times now and don't feel like taking a chance on a fourth.
Fast forward to today. My boyfriend ate inside the restaurant in the afternoon with several friends. Everyone arrived separately but ordered at the same time. My boyfriend had to wait 15 minutes after everyone got their meals for his to come out. Only it did not have any meat in it! He had to wait another 5-10 minutes to get his meal. Everyone was done eating by the time he got his food. Also they were barely checked on at all during the meal and the check was delivered without being separated and it was never offered to be separated. What restaurant does this?
My boyfriend ordered take out for me to bring home. To my chagrin, I opened the package and the take out container was barely over half full. At least two weeks ago the $16 order of pad Thai filled the container. Today it was pretty pathetic. Plus the oil tasted burnt/off and it was pretty gross. When you're paying $16 for pad Thai plus tax and tip, you expect a bit more for $20+.
Unfortunately, we won't be going back to this restaurant after they screwed up three times in a row now. This was our favorite pad Thai place in the whole twin cities and we traveled half an hour to get it regularly. I'm not sure what's happened to it but it's barely a shadow of what it used to be. So disappointing.
This trend of service workers just taking tips for granted despite doing bad jobs has to stop. We always tip well and they still got a tip but they didn't really deserve it did they? We wanted them to stay in business and are willing to tip but we've been fooled three times now and don't feel like taking a chance on a fourth.