Jules Lee

Called the store to confirm that click-and-collect order was ready for pickup. The website said it would be ready the next day and it has been over 24h. The female cashier named Kaitlyn was not helpful at all. She said that no one had processed online order that day. I asked if she had stock of the item and she said that it was a "fragile" item that had to be kept upstairs when it was just a calendar :/ I asked her to check if there was stock upstairs and she proceeded to make up stories about how stock for online orders was kept in a different location. Lucky I chose to pay for it on arrival - I will be purchasing this elsewhere. You have just lost a customer :(