Blake Hardin

We stayed at the Watson house villa. The place is small and cramped, the pool is tiny with warped failing decking all around. We made do until the bugs started to come out, we ended up vacating the place at midnight after a cockroach was in one of the beds. The management company was dismissive and unhelpful. They denied this was ever a problem in the past, until we showed them pictures of bug traps under the furniture. Then their story changed and they claimed a few bugs were no big deal. They refused to give us a full refund. It turns our stomach to think a new group of people will be staying there in just a few days. There was a roach sighting in almost all of the rooms and kitchen, the management company denied this was an infestation and and claimed this was nothing to be worried about. They called it unfortunate. We have pictures and video that was sent directly to the management company and Airbnb.