Kristen Cunningham

I was in here to open an account. The review that says everyone that works here but the branch manager is great, I agree. She was rushing as stated. She was very disregarding to her employees. It made me feel so bad for the employee. The employee said that I looked overwhelmed and that was refreshingly honest. It was too hectic with the branch manager though I know they are trying to get you good service. I told the employee I was overwhelmed, but at least I get to leave this woman has to put with someone who blatantly disregarded her while she was providing very good service and I wish the other woman had just been more patient with her employee. I felt like I could relate. Just a lousy experience because of this dynamic where the employee who was being receiving pushy treatment looked like she was just going to provide the best service she knew how while her overwhelmed customer was trying to keep up with the branch manager. End of story. Julia needs to be more flexible to train her employees with regard to their understanding instead of jumping down their throats because they were doing just fine until she showed up.