Gigi Petillo

We stayed at Badrutt's Palace in June. Our room had a balcony facing the lake. It was perfection! We were picked up and dropped off in a Rolls Royce/Mercedes Benz. We were taken to and from wherever we wanted. The concierge went out of there way to help/arrange our destinations(including free rides on trams to mountain tops and local transportation). The pool was large warm and beautiful. It included nice sized towels and free water. The staff were the best part. What made our stay unforgettable was our waiter Lucio. Lucio is a consummate professional who recommended the perfect touches to every part of our delicious meal. We will miss him and always think of him as our friend.