How To?

Just bought this but Going to return it tomorrow coz my experience with TB staff was quite disheartening. have never been so unhappy after buying something I really liked.. I asked a worker to check a pair of shoe in bigger size for me. She said ask someone else. (Later I found out that she was the cashier, and was perhaps putting the shoe boxes back in the storage) so okay no problem there. I found another Asian/Chinese salesgirl near the shoe rack. Standing next to the people who were trying the shoes on. I asked if she could check the shoe size for me. she simply refused & Said, sorry we are not checking shoe sizes. I asked not even on your device?? She said, “we are not allowed to coz we are very busy at the moment”. She was just standing there though. And two other customers on the left also just got the shoe right in front of my eyes. I was still okay with that coz it was already 7:30 pm and the store was about to close at 8pm. So I thought may be they decided to stop bringing the shoes from the store after serving the last customers just a minute ago. But after a few minutes, I turned back n the same Asian salesgirl was brining 3 shoe boxes and putting them down for another customer 😢 I was like, you said you were not checking or showing any shoes. She was like, well, we are now. Okay, that was it. She could have just said, you can let me know your sizes I’ll bring the shoes for u now. But the way she said, we are now, was very mean. I couldn’t believe it n just turned away without saying a word. Stood in the line behind just 6 people for almost half an hour. Just two cashiers, very nice ones though, but quite slow. The cashier was nice though.
One more thing I noticed, most of the employees were in a bad mood except one or two. I understand they are overworked or tired. It’s black Friday week after all but still, they should be nicer to customers. The manager asked a customer not to take photos. I was thinkin whatttt? Don’t they put the photos of all their products on their website?😂the guy was on a video call with someone, showing them the bags so they could choose. I did the same in Kate spade and showed the bags to my sister abroad and bought two on her behalf. Last but not the least, a Muslim lady in a long dress naqab and hijab (standing in the queue) asked the employee guarding the door about the discount. She answered 50% or so but the lady was peeking inside a little so that employe and even another senior employee or the manager or whoever she was came outside& asked her to back off, asked everyone to step back and locked the queue with the band. I’m okay with that. It’s Covid era after all. But again, 30minites later, a white guy came and did exactly the same thing 😂 and the employee at the door gave him all the information. She was another one though but the contrast in the behaviors of the employees with that muslim lady and the white guy, was quite obvious. I decided not to buy the shoes that I had really liked because of one employee coz I didn’t feel comfortable dealing with the same salesgirl again. And everything there made me uncomfortable. I don’t think I can keep this bag, coz whenever I look at it, it reminds me of all those uncomfortable things that happened at TB outlet today. I’m gonna return it and go to Coach or MK or Kate spade and spend my money where the customers are treated nicely.