Claudine Chan

I would like to express my appreciation for the service we received. We were there for a week and for all these days we were attended with utmost warmth. We were impressed to receive the excellent service from Housekeeping team to keep the room clean and comfortable, Room Service team to give us surprises turn down goodies every evening, last but not least a big applause to Food and Beverage team, Ms Peggy - for being so professional arranged all special menus for our special dietary requirement, thanks to Pastry Chef to bake delicious Gluten Free pastries.... Every need was catered with extreme perfection making us feel so important. I would like to compliment your entire staff for being so professional, they have been really very impressive in their service. And I would visit Mandarin Oriental Hotel again for this outstanding experience.