Grace Lee

It's not so much the Depot because the Employee I spoke to was really nice and helpful, but their telephone procedure needs an overhaul!! I was supposed to get a delivery on the Sat which was ok as I'd be home, but they tried to deliver on Friday without notice.. no one was home, so after trying to download the DPD app several times, I then phoned several times on Sat, then again on Mon.. needless to say unsuccessfully- I then called in after work on Mon their office was closed, and I went back at 5.30pm on Tues.. the box was battered, and the seal was broken - thankfully, I don't think any parts are missing!!