Local Guides World
Google User655
1 reviews on 1 places
Unreal experience. Words and pictures can’t even come close. It’s the little things that stand out here and are too many to capture in words ❤️
On our 2nd trip here and we brought our 5&7yo with us. Not only were the kids comfortable, they thrived and were catered to at every opportunity.
Christian, at the kids club, was like a brother to them, took them snorkeling on the catamaran, watched them at our house one evening while we had an amazing dinner date, and made their birthday trip beyond special with extremely thoughtful surprises.
Gaby, our butler, was like a 2nd mother, found every opportunity to surprise and delight, showered them with attention and thoughtfulness, created a very special and memorable birthday bubble bath experience in our house that they LOVED, and coordinated an exciting dolphin adventure with very little lead time.
Of course, all the adult things were over the top luxury as well, but it really was the many little things that made this family trip beyond perfect. They seem to take great care of their teammates here and that is reflected quite well in how they care for their guests as family. The coordination and communication, on your behalf, between butler, bellman, driver, server, etc. is unbelievable and unmatched anywhere else we have been. All vacations and family trips have been, and will be, compared to Rosewood Mayakoba experiences. Until next time! - A, M, H, & E
On our 2nd trip here and we brought our 5&7yo with us. Not only were the kids comfortable, they thrived and were catered to at every opportunity.
Christian, at the kids club, was like a brother to them, took them snorkeling on the catamaran, watched them at our house one evening while we had an amazing dinner date, and made their birthday trip beyond special with extremely thoughtful surprises.
Gaby, our butler, was like a 2nd mother, found every opportunity to surprise and delight, showered them with attention and thoughtfulness, created a very special and memorable birthday bubble bath experience in our house that they LOVED, and coordinated an exciting dolphin adventure with very little lead time.
Of course, all the adult things were over the top luxury as well, but it really was the many little things that made this family trip beyond perfect. They seem to take great care of their teammates here and that is reflected quite well in how they care for their guests as family. The coordination and communication, on your behalf, between butler, bellman, driver, server, etc. is unbelievable and unmatched anywhere else we have been. All vacations and family trips have been, and will be, compared to Rosewood Mayakoba experiences. Until next time! - A, M, H, & E