Yagnesh Balasubramanian

We booked rooms via make my trip and to the core we were shocked to see the horrible conditions of the rooms. As we entered we could get a foul smell and the mattress were very bad. When we said we do not require the rooms and stepped out of the hotel even without checking in they are not ready to refund the money. It is understood when we have stayed at least for an hour but we did not even settle our luggage. make my trip also is not helping us either in this case. It is a honest request that pls do not book rooms in this hotel and get cheated like us.I hope make my trip would resolve it.