Local Guides World
Mohamed Youssef
1 reviews on 1 places
I had an incredibly disappointing experience at this hotel. When we first entered the room, the condition was far from acceptable. The coredoor carpet was infested with fungus, which was not only unsightly but also a health concern.
To make matters worse, we discovered a blood stain on the duvet. We immediately reported this issue to the hotel staff, and they replaced the duvet and covers. However, despite their efforts, my family fell ill after our first night in the room.
After a lengthy negotiation with the management, they moved us to another room. But the nightmare continued when I found a cockroach in the new room. This experience was not only unsettling but also a serious health hazard.
I strongly urge potential guests to reconsider staying here. The lack of cleanliness and maintenance in this hotel is a significant concern. It's essential for the hotel management to address these issues promptly to ensure the safety and well-being of their guests.
To make matters worse, we discovered a blood stain on the duvet. We immediately reported this issue to the hotel staff, and they replaced the duvet and covers. However, despite their efforts, my family fell ill after our first night in the room.
After a lengthy negotiation with the management, they moved us to another room. But the nightmare continued when I found a cockroach in the new room. This experience was not only unsettling but also a serious health hazard.
I strongly urge potential guests to reconsider staying here. The lack of cleanliness and maintenance in this hotel is a significant concern. It's essential for the hotel management to address these issues promptly to ensure the safety and well-being of their guests.