Susan Campbell

The clinic must improve its follow up on tests that patients have had. I had a mammogram 2 weeks ago. The technician said the doctor would have the results last week. I heard nothing so I called the office. The receptionist confirmed the results were there and put me on hold to speak to a nurse. After a 6 minute wait someone pick up and when I explained again why I was calling she said she had picked up the wrong line but she did look for my results and she said they were normal. When I asked if anyone was going to have contacted me, she said that with normal results they don't contact the patient. This is not good enough. A patient can't just hope for the best, they need information.

How can I describe my week at Clayoquot? Magical, spectacular, life-affirming, simply special... Sara and her staff deliver more than is promised; everyone goes above and beyond to give the guests what they came for. On my first day, on the Sights of the Sound boat trip, we saw 12 bears including 2 mothers with a total of 3 cubs; 12 sea otters, 3 floating along next to our zodiac, and finally 7 grey whales showing us their tails. The kayaking adventures in the sound and the estuary can only be described as magical.....the beauty and the absolute silence.... I got to do 2 rides on Camaro, my new best friend horse. Seeing the rainforest and crossing the river on horseback are things that I won't soon forget. On my last evening I sat in the late afternoon sun on the roof of the bar watching my own private eagle, my seal friend cruising the estuary and the daily flotilla of mergansers. I feel like the staff members became friends, not employees...from Sara, to the guides, to the restaurant staff, to my favourite chef! I won't do individual shout outs to you; you know who you are! You all rock and are in my heart. I'll be back!