Local Guides World
Kim Name Joon
1 reviews on 1 places
I have dined at this restaurant on several occasions in the past with very warm, polite and smiling face. The wait staffs was so nice and I used to give TIPS. Moreover, the food is very fresh and delicious especially prawns, wagyu beef and fry rice.
But regrettably, today’s experience left me feeling quite disheartened and feeling to post a review. From Indian and Filipino girl’s quality of customer service was subpar, with the wait staffs displaying rudeness and an unwelcoming attitude. Specifically, when I requested a change of grill plate, the response from one of the waitresses was particularly impolite. This is not the first instance; previously, when I asked for a bottle of water, the same waitress exhibited a similar lack of courtesy. Consequently, I feel compelled to share this negative encounter, and I have decided not to come back this restaurant again.
But regrettably, today’s experience left me feeling quite disheartened and feeling to post a review. From Indian and Filipino girl’s quality of customer service was subpar, with the wait staffs displaying rudeness and an unwelcoming attitude. Specifically, when I requested a change of grill plate, the response from one of the waitresses was particularly impolite. This is not the first instance; previously, when I asked for a bottle of water, the same waitress exhibited a similar lack of courtesy. Consequently, I feel compelled to share this negative encounter, and I have decided not to come back this restaurant again.