Kitty Marfori

As other reviews, Jackie at reception is rude, dismissive, inflexible, speaks to us in a condescending manner and just been VERY unhelpful. Refusing to provide any solutions or options for us. We have left because of how badly she’s treated us on the phone. We’ve lost money paying for classes and unable to book make-ups because policies were unclear and unreasonable. Management should look into this as Rackleys is losing business due to rude staff like Jackie.