Local Guides World

Sm Su

1 reviews on 1 places
Kingswim Robina
2018 Oct 08
Sad experience,when I booked my two boys swimming lessons,the Centre told me I will get free lessons if they are not going to a upper level after 32 lessons.But that’s all lies, my little boy did 39 lessons,and didn’t go to a next level up,and the center didn’t say anything about the free lessons.I even asked them few time about why he is not going up,they just told me his freestyles not doing well.Anyway,after I rang the center few times asked them what’s going on,no one seems can give me a good reason to explain,just past the busket one to the other.Until I was very angry,they booked us for another assessment lesson(as I already canceled the lessons with all these happening).After fee minutes assessment,they told me he can go up for a level now.What do you mean?That 5 weeks,you didn’t make him go up for a level up,now after my complains ,just few minutes you can make him a level up,all lie,they just want money.Not really care about the boys skills,and not giving us any refund ,discount or anything,as we paid that 5 extra lessons ,that we were not supposed to pay.Anyway,be aware of this place,not good experience for me and boys as well