David Salazar

Decided to shop early this morning to spend my hard earned money on a few dry goods. Tried last evening at the same location but lines moved like starring at pond water. This morning was even way worse. There were no cashiers. We were told to go to customer returns to check out. There were employees there who looked at us but did not acknowledge us. After about 5 minutes, I asked them if there was a cashier who could check us out. A store team leader walked out of the back room, saw us standing there, and shouted good morning to her team. Finally, the customer service rep opened a check out line but seemed upset and did not apologize for inconvenience. We spent almost $200 for a few items at Target. We shop regularly at this Target. Maybe it’s time for a change. There’s a decline of customer service at this Target. It’s time to get back to basics and show some respect to your customers. Maybe it’s a generational problem but whatever it is it starts with management and their training program. Team leaders need to lead by example and employees need to understand the meaning of customer service. I know we are in a pandemic but understand the Golden Rule, treat others with respect and treat others how you would like to be treated yourself or they would like to be treated. Let’s go Target and start implementing positive changes!