Ed James

VERY UNHAPPY!! I called to verify store hours at the Edinburgh store and was directed to the website. The website shows opening at 9:00 AM. I drive over an hour and get there at 11:00 AM. What do I find...the doors are locked!!! There is a sign that states hours have been shortened. Does it list the shortened hours...NO!!! The sign states that you can shop online. Right...I am going to take a chance on delivery with less than 7 days until Christmas. Nothing kills a retail store faster than incompetent management!!! Very unhappy and disappointed in the lack of customer consideration with this store. I waited a half hour and watched over 10 additional customers try to enter the store before leaving and making the hour trip back home. 😡😡😡