Claire A. Biggins

Early in August 2023 I went to this salon because of its good reviews. My hair was white in front and brown in back of my head. I wanted to be blonde AGAIN like my hair was for the past 40 years. Due to the pandemic my hair grew out and became its natural color. Nicole proceeded to plop a bowl of bleach on my head. My hair turned orange and my scalp burned. I was told there was nothing to be done. I was handed a tube of conditioner and I left. By the time I got home my head was broken out with sores. My hair is like straw, I still have 2 sores and my hair is a gross color.