Alexismarie Robinson

the absolute WORST & most UNPROFESSIONAL customer service I’ve ever experienced. Came here for the Super Bowl and I politely asked the manager if my group could sit at an empty half of a table that said “reservation 5:30pm”- when I asked it was 6pm. The manager (a male) said “give it 15 more minutes because we have a 45min grace period and come back and see me”. I waited and came back to the bar to speak to them again since no one had showed and was approached by a tall woman with curly hair up in a bun. She proceeded to assault me by profusely tapping my knees(which I had surgery on less than 6 weeks ago) because I was blocking her from crawling under the bar counter to exit the bar instead of using her words and saying excuse me. Then she told me to wait there while she figured it out. I waited and did not see her until about 30minutes later when I had to approach her again to ask about the same table. Instead of getting me an answer she then runs off again and when I asked if we could sit at the table since it was empty and the game was starting she threatens to kick us out. Instead of coming right out and saying the people already sitting on one half of the table reserved the ENTIRE table, she was rude, unprofessional, assaulted me, and threatened to kick us out. This was our first time visiting and it’s sad that we had such a terrible experience. Will not be coming again.