Local Guides World
Valentino Filipetto
1 reviews on 1 places
I am quite unhappy with this gym. I have been training here since winter '22 and I have noticed many issues that they seem to not be able to fix.
First of all, the lockers: I lost the count of how many months most of the lockers have been broken/not available. You can see yourself in the picture. This is just not acceptable given the price we pay.
What is also very annoying is that often the machine for protein drinks does not work/is not available/is broken. Moreover, I know that saunas in the female changing room is often shut down, especially if you go later in the day. But I don't care what time it is: if the gym is open, it should work! In bars and restaurants people work after closing hours to clean and shut down all the machines, so I don't see why this gym should be an exception.
Last remark on the employees: they often don't know how to help me/answer questions and they have proven to be quite useless when I had to sort out things like membership issues and so on. For example, one time I asked them to cancel my membership because I wanted to update it and they filled in the form in front of me with an iPad, but -- a month later -- surprise! My membership was not cancelled! How is that possible?
Now I try to do everything myself so that I don't have to interact with them anymore.
First of all, the lockers: I lost the count of how many months most of the lockers have been broken/not available. You can see yourself in the picture. This is just not acceptable given the price we pay.
What is also very annoying is that often the machine for protein drinks does not work/is not available/is broken. Moreover, I know that saunas in the female changing room is often shut down, especially if you go later in the day. But I don't care what time it is: if the gym is open, it should work! In bars and restaurants people work after closing hours to clean and shut down all the machines, so I don't see why this gym should be an exception.
Last remark on the employees: they often don't know how to help me/answer questions and they have proven to be quite useless when I had to sort out things like membership issues and so on. For example, one time I asked them to cancel my membership because I wanted to update it and they filled in the form in front of me with an iPad, but -- a month later -- surprise! My membership was not cancelled! How is that possible?
Now I try to do everything myself so that I don't have to interact with them anymore.