Local Guides World

Anhely Triana

1 reviews on 1 places
I want to just thank the staff here for being so amazing with our dog Bruno. He is a 1.5-2yr old Rescue from San Bernardino. He was a “stray” he was kind but not taken care of. When we got him from the shelter and their contracted Animal Hospital he had two horrible ear infections. He was shaking constantly, and in so much pain. We came in and they treated him with so much love and compassion. He trusts every individual in that building! They checked him and when it hurt they didn’t push him, they respected him and tried other methods. Bruno was neutered at the other Animal Hospital and we didn’t know but his stitches were tied on so tight that 7 days into healing they were cutting his skin. He began to bleed and swell, we were worried he wasn’t healing well so I called in, they had us text a picture for the Vet to check immediately and they got us an appointment the next day to see him. Thankfully they told us his stitches were too tight and that was it. They always welcome him with open arms and as a “Aggressive” Breed dog owner I’m so thankful. Bruno is the most loving happy dog and they treat him as such. They all adore him and he feels the same towards them. We had some food allergies and the staff worked with us and checked on him constantly. I cannot express enough good things about them. My mother who lives in RSM is now going to change because of the way she saw they treated Bruno. She said she’s never seen a more loving staff. Thank you all so much for all you do! Bruno LOVES you all!