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Lyn Shamaine Jalos-Laguio
1 reviews on 1 places
*Disappointing Experience with Hall Booking*
I recently booked a hall for an event (for 70-100 guests), and unfortunately, the experience did not meet my expectations. I arranged the booking back in January for my kids' birthday party this month (March 3rd), but the outcome on the day of the event was highly disappointing.
Upon our arrival, we were shocked to find the hall empty, with no chairs or tables. Despite the reception staff's efforts to locate our booking in their schedule, it was nowhere to be found, adding to our stress and confusion. This oversight significantly disrupted our plans for decoration, resulting in delays and preventing us from realizing our vision for the event.
The disappointment was compounded by the fact that we had been eagerly anticipating this event for months. The added stress of discovering the oversight on the day of the event, after extensive party preparation, was truly disheartening and even brought me to tears.
While I understand that unforeseen circumstances can happen, effective communication and accurate recording of bookings are crucial. I hope steps will be taken to improve the booking process to avoid similar disappointments in the future.
I want to thank the people who assisted in getting the chairs and tables last Sunday. Their help lowered my stress level.
I recently booked a hall for an event (for 70-100 guests), and unfortunately, the experience did not meet my expectations. I arranged the booking back in January for my kids' birthday party this month (March 3rd), but the outcome on the day of the event was highly disappointing.
Upon our arrival, we were shocked to find the hall empty, with no chairs or tables. Despite the reception staff's efforts to locate our booking in their schedule, it was nowhere to be found, adding to our stress and confusion. This oversight significantly disrupted our plans for decoration, resulting in delays and preventing us from realizing our vision for the event.
The disappointment was compounded by the fact that we had been eagerly anticipating this event for months. The added stress of discovering the oversight on the day of the event, after extensive party preparation, was truly disheartening and even brought me to tears.
While I understand that unforeseen circumstances can happen, effective communication and accurate recording of bookings are crucial. I hope steps will be taken to improve the booking process to avoid similar disappointments in the future.
I want to thank the people who assisted in getting the chairs and tables last Sunday. Their help lowered my stress level.