G.O. Ramirez

Extremely satisfied. I purchased the year membership in the morning and headed over with guests and children on the same day. As soon as i got there, there were huge line ups but I spoke to one of the helper ladies that was carrying a clipboard and she told me to by-pass the lines and to go directly to the office for members. Once i was there, they had a little trouble finding my info in the computer at first because I was supposed to wait 24 hours after the online purchase to claim my membership card; regardless, it took them about 3 minutes to sort me out and issue the cards and parking pass. There was almost no line up for the members at the entrance and everyone in the zoo was approachable and kind to our needs.