Local Guides World

Nicolas Lara

1 reviews on 1 places
Lofts at River East
2024 May 06
Like with countless others on here, the Lofts property management team charged us thousands of dollars upon move-out to redo the entirety of the floors even though the damage to the floors was much less than that.

Their stance is that ANY damage to the floors requires them to redo the entire floors and that you must pay for 100% of the repairs. As advice to any future tenant, take your hardwood floor square footage and expect to pay $4 - $5 per sq foot upon move-out as a baseline move-out tax.

While charging such fees on its own is quite predatory, when presenting to us the reported damages and the associated cost to fix, the property management team immediately threatened to send us to collections and reminded us of that threat every time we questioned the validity of their claim.

Renters beware. The property management team does not care about being good to you. They only care about collecting your money.