Jackie Tong

First time I'm complaining about your service. I just left with 2 cups of coffee which I think they guys did the wrong way. Normally, when I buy a Caramel Frappucino for my friend, the caramel layer on top looks really nice and the drinker stirs it up as they drink. Meanwhile, they said today that they mixed the coffee below, so there's no caramel on top of the cream. I think you guys haven't followed the correct procedure. The customer received a product that did not match the menu you gave from the picture to the process. Hope you will fix it for next time. Tkank you !