Local Guides World

Sheila Taylor

1 reviews on 1 places
Conveniently or inconveniently(?) located inside Bloomingdale’s.
The staff are helpful and patient.

Some of the customers are rude and pushy — so all the more reason to applaud the staff, except they are poor at addressing people to move. Furthermore, customers that have made a decision are at the mercy of those in line still making decisions and requests. This is perplexing. Especially for a decisive person. This adds to the annoyance factor.

As well, the sampling/tasting area should be at the other end of the counter to relieve congestion.

What is not obvious is the service queue and how to line up. This results in disgruntled and confused customers.

To alleviate this problem, set up stanchion poles with ropes and signs that say, “line forms here,” or, “…enter here for service.”

Just a suggestion ;-) I dare the manager to respond. I will go to another location next time!