Local Guides World

Anna Pyle

1 reviews on 1 places
Ark Animal Hospital
2021 Sep 10
In response to Ashley B’s post and the owners:

Our incident occurred on 7/17/21, less than 2 months ago, so we are not sure what the 3 months ago issue referred to by the owner was.

In speaking with the owner over the phone on 7/20, she said she was going to address the issue at the next staff meeting, but I was never informed about ‘additional measures’ that were put in place. What were these corrections that took place ‘reactively’ vs. ‘proactively’? We experienced ‘negligent entrustment’ from the owner’s boarding facility, along with different ‘explanations’ from the vet tech vs. her, as to the ‘facts’ about how my daughter’s dog was able to get out from her insecure and deficient fence/gate boundary structure.

Photos below taken on 7/20/21: