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CharlesSFerris
1 reviews on 1 places
Spent two days interacting between the text service, being on hold for actually 6 hours (before being disconnected) and then speaking to a representative on Twitter to try to get access to a credit for a flight booked that was cancelled due to Covid.
Ended up having to pay an extra $200 for a flight since booking prices increased while trying to get help with this problem.
Maybe the worst customer service experience of my life.
Ended up having to pay an extra $200 for a flight since booking prices increased while trying to get help with this problem.
Maybe the worst customer service experience of my life.