Sayoko Murase

My husband and I had a very ugly experience today with a woman at the front desk( I believe her name was Janine) who was not only rude but not in the least bit accommodating to our son who has a disability. I ended up telling her that she was discriminating against a 5 year old with special needs which is absolutely unacceptable for an organization that "claims" to be accessible to all. Despite that claim, we have found the handicap parking roped off on more than one occasion and not a single chair in the lobby on another weekend. You need to do better Rye YMCA.