Local Guides World
Jay B.
1 reviews on 1 places
Honestly a true disappointment.
The manager on shift was an absolute nightmare and the hotel knows it and does nothing to fix the issue.
My sister coordinated thousands of dollars worth of wedding stay/photos/family time in this hotel and the manager treated us like thieves saying we had no reservations and took time out of our busy actual wedding day schedule to have us validate.
We allowed it to fly to not upset them, loosing precious preplanned hours for wedding activities. However, when we reached out to management later on the did absolutely nothing to mitigate our terrible experience. We reached out 4 times within two months and they left us in the dark.
The hotel might look nice, but the people running it overall are absolutely unprofessional and disrespectful. The saddest part is it’s still happening and we were left in the dark with an absolutely disgusting after-taste reminiscing from our experience at this hotel.
The manager on shift was an absolute nightmare and the hotel knows it and does nothing to fix the issue.
My sister coordinated thousands of dollars worth of wedding stay/photos/family time in this hotel and the manager treated us like thieves saying we had no reservations and took time out of our busy actual wedding day schedule to have us validate.
We allowed it to fly to not upset them, loosing precious preplanned hours for wedding activities. However, when we reached out to management later on the did absolutely nothing to mitigate our terrible experience. We reached out 4 times within two months and they left us in the dark.
The hotel might look nice, but the people running it overall are absolutely unprofessional and disrespectful. The saddest part is it’s still happening and we were left in the dark with an absolutely disgusting after-taste reminiscing from our experience at this hotel.