new york cyclist

I never got my food, called the restaurant twice and they only said they will call me back. I had to go to work without food in my stomach and I work as an e.r. nurse.. he told me i never answered meanwhile i had one missed call and i picked up and talked for 8 seconds (delivery guy), told him to wait. Guy on the phone (shop) never apologized about his driver messing up, just said ill give u a refund and i cant do anything about it