Jade Cooper

Having read the website my husband and I booked this tour at the start of our trip (website mentions free rebook if you don't see whales). The first time out we did not see whales (we still had a lovely time), so we just sent the company an email with the date and time we wanted to rebook for and we literally had a email back in under an hour confirming our free rebook (it was so quick and easy to do, especially if you take the time to read the website!). We then took the tour again to go look for whales and we found ourselves a beautiful grey whale! Joe and Michael did an excellent job navigating respect for the sea and the whales with tourist curiosity, we got to enjoy the whale without distressing it and it was such a wonderful day. On the way back Joe took the scenic route round Alcatraz which allowed Michael to tell us some information. It was honestly such a wonderful trip.

I do have to say that the customer service this tour offers is excellent and my advice to other travelers is to book the tour at the start of your trip and if you don't see whales just send them a email! But regardless of seeing whales or not it is a wonderful and informative boat trip.

As an added bonus their 'first officer' is a gorgeous sea fairing dog called bear!