Nia Imani

Ms Jones is an unprofessional menace. I called this office to inquire about a missing package. She hung up on me twice and was very nasty each time. When I asked what happened to my package she said”I don’t know, I don’t know anything what do you want me to do?” If you don’t know anything you shouldn’t have a job and you definitely shouldn’t be dealing directly with customers. It’s already ridiculous that they lost my certified Mail, but to be so dismissive and purposefully unhelpful makes me never want to use USPS again