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1 reviews on 1 places
YSG Solar
2020 Feb 29
YSG is not a professional company from making false promises on schedule to the owner, David Magid not being accountable. I was told the system would be completed In 2 months at most.
That was in November 2019, “everything will be installed in 1 or 2 days” I am into my 3rd visit and still Not fully installed.
I am dealing with an incomplete installation and a YSG team that’s not accountable for what they do. I was told on 12/24 the rest of my connection will be 3 or 4 weeks.

David asked me to approve the loan on 1/2/2020 and everything will be completed in 3-4 weeks. All it was so they could get paid, since he has avoided contact with me. I asked for call backs.

Do not approve any loan from Service Finance Company, LLC until you are fully operational.

Stay away from YSG, I have had an issue every step of the way, not one item or schedule has been kept.

I will update my progress until my system is connected updated - 2/6/2020

As of 2/28 I have not received any schedule of my interconnection, e-mails and schedule request have gone un answered for weeks. I keep on getting the run around, I get the talking to Nora or David but no answers from Ken D who was my sales person.

My loan payment has started in February and now I am paying for a system that’s not operational plus my electrical bill. Two bills and not end to it.
I have contacted Service Finance Company, LLC and waiting on their reply.

I will update my progress as I hear back from Service Finance Company, LLC or when David Magid decides to complete my project or call me back as requested. Updated 2/28

As of 4/22 YSG is refusing to provided incentives added to the agreement.
Do not trust the Docusign process.
Do not approve the loan or sign anything from Service Finance company until you have a fully sign agreement.

Add a retainer on the agreement until the work and connection service if fully completed, which means your are generating power.

As of 10/19/20 - My permit have not been closed, I left a message with Raymond, their project manager and no call back. The incentives promised have not been delivered as of this update.
Do not take a loan from any of their finance company GreenSKY (dropped them) or Service Finance company, they are all in bed together.

As of 11/20 YSG has not closed my permits or provided a timeframe for closing them.

As of 10/2023 YSG still has not provided money for incentives. In addition after contacting Enphase (YSG lost Enphase installer status) they informed me that YSG installers missed adding a consumption meter. I have filed a BBB complaint, filed a NY Consumer Bureau complain and NY Department of public service.

Save yourself lots of time and aggravation!

There are many other options out there, do yourself a favor and stay away from YSG solar and anyone associate with this company.

As of 01/22/24, YSG has not provided payment for incentives and back pay for connection delay as stated in our agreement.

Some of Raymond Sanabria delay strategy goes as followed:
Schedules meetings to discuss without following up, asked for bank routing number information to provide payment and doesn't submit, provides tracking number for payment but never provides a package to shipping company, waits weeks before responding and responds with the following. He was out on paternity, was out sick for a while, the approvers were out of the office to sign and as mention above goes on for weeks before getting back, doesn't pick up his phone, doesn't reply to message.

Not the people you want to do business with.