Pearl Camacho

My wedding experience was nice and quick, same day, so my low rating is not based on that. I paid for the notary signature and two official copies and I NEVER received them. I wasn't told what to do on my part, I was just assured that they would arrive in the mail and they never did. So then I did the whole process all over again. I sent in a notarized form and a money order for two copies. I was also promised a refund for the first time that I sent in the forms. Well, the same thing happened again. I NEVER got my refund and to this day I still have not received my copies in the mail. I'm not sure what's going on, if they are experiencing a large volume of requests or if Covid has made things more difficult. I just wish I had some answers as to what happened because I'm going to need them soon and I don't know what else to do or who to contact. If I had known that this was going to happen, then I probably would have waited to get married. Instead of things being convenient, they turned out to be inconvenient!