Comrade Nuisance

It was bad enough before with no staff at the medicine counter. Now the medicine counter is completely closed, everyone has to queue up at the pharmacy counter, where some people are waiting a long time for prescriptions, others need detailed medical advice taking up to 15 minutes. I'm in pain and need an OTC med and supposed to be able to stand queuing until the end of time. Boots just seem to get worse and worse for the customer. Such a shame that their monopoly has shut down most independent chemists and now Boots as a company shows contempt for customers who are ill, elderly or infirm or otherwise have difficulty standing.