Vera Popova

Very disappointing experience. Came in with a young toddler and was neglected by the staff throughout our stay at the store despite several requests to get some assistance. Every other customer after us got attention even though we were the only ones with a small child. The man at service was totally disrespectful and did not show the least concern about the fact we were waiting for so long. On the contrary, we were even scolded for entering the store without his explicit invitation. Absolutely unacceptable attitude for a store claiming to offer professional services for kids! I would search for the same brands elsewhere and never support such a business nowadays when everyone is struggling to win and keep customers during the tough COVID times.