Katy Lord

This property should not be allowed to continue their service. It is an absolute scam. If you cannot check in by 6pm they cancel your entire reservation, even though they know you could check in the next day. Apparently the idea that we could check in the day after to a room we had PAID for, we were available to check into, is ‘making up the rules’ and unreasonable. Thankfully we had only booked for 2 nights, had this been a week or 2 we would have lost so much money. AVOID at all costs.