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K T
1 reviews on 1 places
I brought my husband for dinner to celebrate his birthday. The food exceeded my expectations, and the friendly staff made our experience pleasant. HOWEVER, one thing about the service bothered me so much. So so much. The waiter who handed over the menu opened the menu book for us, specifically opening the “a la carte” part. While they have the tasting menu page, this waiter kindly opened the “a la carte” page and handed it over to us. He never came back to our table again. The moment it happened, I thought ‘Maybe I had to book for the tasting menu in advance to order it?’ so I asked another kind waiter who served our table. He said that of course we can have a tasting menu without a reservation so we ordered two tasting menus.
I realized that the first waiter who served us the menu did it on purpose, taking for granted that we would not order the 125-165 per person tasting menu but would get single dishes only. Later I saw him serving the table next to ours, handing out menu to the people. HE OPENED THE TASTING MENU PAGE FOR THEM. Yeah, me and my husband look super young and we were dressed casually. But it is not right to treat customers based on their looks. You have to treat everyone the same, who visited the restaurant and was willing to pay and enjoy the dinner.
Thanks to other waiters who were nice and friendly to us, we forgot about it and focused on our dinner. However, what has happened doesn’t really disappear.
I realized that the first waiter who served us the menu did it on purpose, taking for granted that we would not order the 125-165 per person tasting menu but would get single dishes only. Later I saw him serving the table next to ours, handing out menu to the people. HE OPENED THE TASTING MENU PAGE FOR THEM. Yeah, me and my husband look super young and we were dressed casually. But it is not right to treat customers based on their looks. You have to treat everyone the same, who visited the restaurant and was willing to pay and enjoy the dinner.
Thanks to other waiters who were nice and friendly to us, we forgot about it and focused on our dinner. However, what has happened doesn’t really disappear.