Percival Moreira

I just want to share my last experience in this place this morning . My dog has to be vaccinated this week and I got into de clinic just to know the time they close and for my surprise I was totally ignored by the rude receptionist that noticed that I had come in but not even a good morning or something like that . I was stood for a few minutes in front of her and I just asked a quick question that was: excuse me what time do you guys close ? And she answered me with the head down Ignoring me totally. And I just asked if I need to have appointment for vaccination or not. She was super rude and answered that I have to wait because there was more client there. It is simple, I just expected a yes or no question, but unfortunately, the lady was not willing to help. Maybe she is the owner and it explains why this place is always empty. The last time I took my dog I observed the way she treated the lady who asked a simple question as well. We pay for the expensive service, it's not free. We deserve to have a humanitarian service specially in the front . Anyway . I don't feel comfortable with this kind of service because I am accustomed to dealing with polite people.