Local Guides World
Simon Petersen
1 reviews on 1 places
Do not book a party here!
Paid a deposit for a party booking, extenuating circumstances meant we could not attend, party is 4 months away, no refund, no credit and a very rude lady on the end of the phone.
Add this to the horrible customer service at the venue, together with the venue being unclean and items not working.
We asked to pay for coins to use the gaming machines and were told 'no can do'.
All kids are required to wear socks, the flooring is super slippery, multiple kids falling over, stacking it and nothing done about it for years.
The old chinese man that works there (owner) was scrolling through photos of half naked women on his phone whilst sitting at the tables. Owners, staff and venue are disgusting.
Paid a deposit for a party booking, extenuating circumstances meant we could not attend, party is 4 months away, no refund, no credit and a very rude lady on the end of the phone.
Add this to the horrible customer service at the venue, together with the venue being unclean and items not working.
We asked to pay for coins to use the gaming machines and were told 'no can do'.
All kids are required to wear socks, the flooring is super slippery, multiple kids falling over, stacking it and nothing done about it for years.
The old chinese man that works there (owner) was scrolling through photos of half naked women on his phone whilst sitting at the tables. Owners, staff and venue are disgusting.