Local Guides World
Carolyne
1 reviews on 1 places
Disappointing given the many great reviews. Arrived on a Monday night for an 8pm booking and the restaurant was chaotic. Very short staffed with only the manager and young guy seemingly doing everything. No warm welcome, manager was clearly stressed and looked dishevelled.
Dirty plates and glasses on 4 tables around us that were not cleaned up for nearly an hour. Our table was not ready and hurriedly wiped before we were sat down - it was not laid with anything, just a bare table. Waited a while for menus, then a long wait for everything from glasses (even the right glasses), to cutlery, etc. Wine served by young inexperienced chap who struggled to use a corkscrew. No wine chiller offered - we took one off another table.
Mussels starter was off, no alternative was encouraged. Steak main course was missing sauce on arrival and we had not been asked how we would like it cooked, just came pretty rare.
Decided to pass on the desserts and coffee and go elsewhere as it wasn't a great experience. Manager apologised at end of the meal, but all a bit too late.
Dirty plates and glasses on 4 tables around us that were not cleaned up for nearly an hour. Our table was not ready and hurriedly wiped before we were sat down - it was not laid with anything, just a bare table. Waited a while for menus, then a long wait for everything from glasses (even the right glasses), to cutlery, etc. Wine served by young inexperienced chap who struggled to use a corkscrew. No wine chiller offered - we took one off another table.
Mussels starter was off, no alternative was encouraged. Steak main course was missing sauce on arrival and we had not been asked how we would like it cooked, just came pretty rare.
Decided to pass on the desserts and coffee and go elsewhere as it wasn't a great experience. Manager apologised at end of the meal, but all a bit too late.