Local Guides World
Kalina N
1 reviews on 1 places
Be aware of this brand they are a total scam place. See my experience from the store in Netherlands below. Paris also does not take returns and customer service does not respond. Phone line is disconnected.
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If I could give 0 stars I would. Be aware they scam you at this store. I purchased a $500 denim jacket (full price). Next day came to return as I tried it on at the hotel and it did not fit. They won’t refund. Manager clueless (see photo). They said it’s their policy not to accept returns or do refunds. This is not H&M or Zara or even high end like YSL or Chanel. All of those stores do returns / exchanges. The manger pointed me to a very tiny print on receipt in Deutch! Seriously?! There is a little sign on the register but who reads that plus it’s misleading. BE AWARE of these SCAM ARTISTS! Absolutely redic. Manager also said I am not the first person to be surprised - unbelievable! There are other reviews that say the same thing.
Tried to contact customer support multiple times - phone disconnected no one responded to emails.
Boycott this place!!!
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If I could give 0 stars I would. Be aware they scam you at this store. I purchased a $500 denim jacket (full price). Next day came to return as I tried it on at the hotel and it did not fit. They won’t refund. Manager clueless (see photo). They said it’s their policy not to accept returns or do refunds. This is not H&M or Zara or even high end like YSL or Chanel. All of those stores do returns / exchanges. The manger pointed me to a very tiny print on receipt in Deutch! Seriously?! There is a little sign on the register but who reads that plus it’s misleading. BE AWARE of these SCAM ARTISTS! Absolutely redic. Manager also said I am not the first person to be surprised - unbelievable! There are other reviews that say the same thing.
Tried to contact customer support multiple times - phone disconnected no one responded to emails.
Boycott this place!!!