Ariunaa Tsatsralt

I'm writing to complain about an incident that occurred today. The woman at the check-in desk on 10.3 (21.05.2024) Brussels Airport was extremely racist and threatened to cancel our flight because I mentioned that I don't need a visa for Turkey. I was only trying to help, as she was unsure whether my passport required a visa and had to call for confirmation. I will never fly with TUI again. I am still very upset and cannot believe what she did to me in front of many people. Thank you for ruining my holiday.