Grant and Christa Ratcliff

AWFUL!!! If I could give them negative stars I would. This practice over charges for appointments that the provider only spends 2-5 minutes online with the virtual patients. You can never get someone on the phone during business hours. Multiple times calling going straight to voicemail. They won’t send the link for appointments until after you pay which has caused me to miss my appointment time MULTIPLE times. Provider will only send 1 month worth of prescription to pharmacy so you have to make an appointment every time you need a refill. Appointments after insurance still costs between $150-300. The provider only asks if you are doing great and does not want to hear about any mental health issues you may be struggling with. I cannot emphasize enough - DO NOT GO TO THIS PRACTICE!!!!!!!