Jose Sanchez

On 12/25/2022, I traveled to El Paso from Denver. Upon arriving to El Paso, I learned that my luggage wasn't on my bus even though I had delivered it at least 3 hours before my bus departed. You guys failed to provide me my luggage tickets and even to send my luggage. I had to leave El Paso without my luggage. Your office manager also had the distinguished courtesy of being rude to me and pretty much blame me for not getting me luggage tickets when this is clearly the job of this business and not mine. I will not be using your services in the future given your negligence.