Local Guides World
Maria S
3 reviews on 1 places
My visit to the winery in Landisville was a delightful sensory experience. The setting was beautifully landscaped, creating a serene atmosphere. The wines themselves were exceptional; each sip was a testament to their craftsmanship. However, I felt the customer service lacked enthusiasm in promoting their wines; a bit more engagement could have encouraged me to purchase more. Despite this, I recommended the venue to my sister-in-law for her nieces wedding or my brother-in-law's birthday.
I wished they had offered wine tastings or a sample sip before purchasing, which might have influenced my choices positively. One of the young ladies assisting us was friendly and helpful, though unfortunately, I didn’t catch their names. The other seemed reserved and hesitant, which slightly affected the overall experience.
Overall, the wines I purchased were truly enjoyable, and I would confidently recommend them to others. Despite the service lacking a bit in enthusiasm, I am willing to give this place another chance, especially since my family in the area visit during the summer and holidays. 🍷
I wished they had offered wine tastings or a sample sip before purchasing, which might have influenced my choices positively. One of the young ladies assisting us was friendly and helpful, though unfortunately, I didn’t catch their names. The other seemed reserved and hesitant, which slightly affected the overall experience.
Overall, the wines I purchased were truly enjoyable, and I would confidently recommend them to others. Despite the service lacking a bit in enthusiasm, I am willing to give this place another chance, especially since my family in the area visit during the summer and holidays. 🍷
As an Afro Latina who recently moved to the neighborhood, I was eager to explore the local Key Food store with my son. Hoping for a welcoming shopping experience in our new community. Unfortunately, our visit was anything but pleasant.
While walking through the aisles, an employee who was restocking shelves accidentally pushed me. The lack of an apology was startling enough, but what followed was even more disconcerting. This individual immediately began instructing other employees to watch us closely, insinuating that we might attempt to steal something. This assumption, made without any provocation, was not only humiliating but also tinged with a discomforting layer of suspicion that I cannot help but feel was influenced by our appearance.
The behavior of the staff was not just unprofessional; it was personally distressing. Creating a hostile and unwelcoming environment, especially based on unfounded suspicions, is unacceptable in any setting, more so in a neighborhood grocery store that should serve as a cornerstone for community interactions.
This incident has left me deeply disappointed and questioning the management practices of this Key Food location. It's evident that there is a significant need for improvement in employee training, focusing on customer service and perhaps more critically, on diversity and sensitivity training.
I share this review in the hope that it serves as constructive feedback for the store's management. A change in how employees interact with all customers, ensuring respect and a welcoming atmosphere, is imperative. Until then, my family and I will be seeking other, more inclusive places to shop, and I encourage others who value respectful and dignified treatment to consider doing the same.
I called before posting this review, however I was hung up on by a woman she said the “ manager “Kevin was busy “ there for I felt the compelled need to post this post.
While walking through the aisles, an employee who was restocking shelves accidentally pushed me. The lack of an apology was startling enough, but what followed was even more disconcerting. This individual immediately began instructing other employees to watch us closely, insinuating that we might attempt to steal something. This assumption, made without any provocation, was not only humiliating but also tinged with a discomforting layer of suspicion that I cannot help but feel was influenced by our appearance.
The behavior of the staff was not just unprofessional; it was personally distressing. Creating a hostile and unwelcoming environment, especially based on unfounded suspicions, is unacceptable in any setting, more so in a neighborhood grocery store that should serve as a cornerstone for community interactions.
This incident has left me deeply disappointed and questioning the management practices of this Key Food location. It's evident that there is a significant need for improvement in employee training, focusing on customer service and perhaps more critically, on diversity and sensitivity training.
I share this review in the hope that it serves as constructive feedback for the store's management. A change in how employees interact with all customers, ensuring respect and a welcoming atmosphere, is imperative. Until then, my family and I will be seeking other, more inclusive places to shop, and I encourage others who value respectful and dignified treatment to consider doing the same.
I called before posting this review, however I was hung up on by a woman she said the “ manager “Kevin was busy “ there for I felt the compelled need to post this post.
Best Starbucks I have ever been to. Staff is friendly, store is clean. Drinks are prepared quickly. Absolutely the best.