
R M
1 reviews on 1 places
I had one of the best experiences I have ever had in my life at Mass Diving. Everyone I met was very nice and attentive. I can't even fully express how satisfied I was after leaving the shop. I just completed my open water certification this past weekend and I can't stop thinking about when I am going to dive next.
On the less than positive side of things, I had a death in the family that morning and I took the hour trip to the shop to get my mind off of everything. My experience there completely made my day feel less depressing. I was told by a few people early on, that the dive community is "awesome and welcoming" and I have to say that everyone I met, especially Mark and Laura, are the optimoe of that. I live over an hour away in New Hampshire. I made the drive and will do so again if for nothing else than the experience and customer service.
Aside from the amazing personable nature of the people, the shop itself was immaculate. It is definitely the biggest and nicest shop I have visited so far. And unlike a lot of businesses these days, there was zero pressure to buy anything.
If you need the latest in diving equipment as well as a wealth of knowledge and top notch customer service, look no further. Ask for Laura. You won't regret it. She is the perfect example of how to treat customers as well as what the love and enthusiasm for the sport of diving is all about.
On the less than positive side of things, I had a death in the family that morning and I took the hour trip to the shop to get my mind off of everything. My experience there completely made my day feel less depressing. I was told by a few people early on, that the dive community is "awesome and welcoming" and I have to say that everyone I met, especially Mark and Laura, are the optimoe of that. I live over an hour away in New Hampshire. I made the drive and will do so again if for nothing else than the experience and customer service.
Aside from the amazing personable nature of the people, the shop itself was immaculate. It is definitely the biggest and nicest shop I have visited so far. And unlike a lot of businesses these days, there was zero pressure to buy anything.
If you need the latest in diving equipment as well as a wealth of knowledge and top notch customer service, look no further. Ask for Laura. You won't regret it. She is the perfect example of how to treat customers as well as what the love and enthusiasm for the sport of diving is all about.