Ali Driesman

Very overpriced and really bad customer service. I bought a onesie for my 2 month old baby. I realized I needed another size and took it back 3 weeks later (which was soonest I could get back downtown being a new mom). The lady at store was very rude and rigid and would not let me exchange the item I had (unworn with tags on) for another size. It wasn’t like I was asking for a full return or something else months later - this was an exchange for the same item, just a different size and a few weeks later but the lady wouldn’t entertain and was rude throughout the process. For the price you are paying at this store would have expected much better customer service (which was poor when I bought the item too) - and at the very least for people who work at baby/child’s clothing store to show a little grace to a new mom.
I was really excited to try this store but honestly, the item was overpriced and not worth the hype. Then add the customer service and it’s a big no-go. Definitely a let down.