Susan Hansen

Just want to give a shout out to Vince in the framing department. I needed professional help transferring a new National Park art poster into an existing custom made frame that I had as part of a set of 12 frames. Normally, I would try to handle something like this on my own but since the previous piece of artwork that was in the frame had been professionally installed and the back of the frame had been professionally papered and wired for hanging, I wanted the new piece of artwork installed and finished the same way, therefore I wanted a professional to do this for me. I expected to have to leave my project at the store and retrieve it in a few days. Vince said it was a quick, easy task and that he had a few minutes and could take care of it right away. Within 5 minutes, he cleaned the glass in the frame, inserted the new artwork, put fresh backing paper on the frame to professionally finish the framing, and rewired it for hanging! The entire time he was friendly and casually chatted with me from his workroom while he went about his business. I couldn’t be more please with the quality of his work, the expediency of it, and his friendly “can do” nature. Thanks, Vince! Next time I have custom framing needs this is where I will return! (Please note, depending on how busy the framing department is with new and existing projects, you should expect to leave your project with them for a few days. I just got lucky and hit it on a day where my quick project could be handled while I waited, instead of having to leave as I was expecting I would have to do.)